Our community is carefully monitoring current Delta variant positivity rates in the area. Resident and employee safety is our top priority, and our policies are based on local, state and federal guidance. With questions on current policies related to resident safety, please contact our team directly.
For rewarding career opportunities, join our team!
Come join us! We hope to see you there!
The CDC announced on May 13, 2021 that fully vaccinated people can resume activities without wearing a mask or physically distancing, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance. According to the CDC, people are considered fully vaccinated:
- 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
- 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine
We share your enthusiasm about the news and are hopeful COVID-19 rates continue to decline. Because our community follows guidance from health and regulatory agencies, our policies reflect the following:
- Residents in independent living are no longer required to wear a mask in the independent living areas of the community if they are fully vaccinated unless required by local and state regulations, as mentioned above.
- All residents, regardless of vaccination status, must wear masks on any form of community-based transportation.
- Family and friends visiting residents in independent living need to wear a mask when entering and exiting and while in common spaces within a community. Masks can be removed when visitors are in a resident’s apartment.
- All residents in assisted living or memory care must continue to wear masks as required by the CDC for assisted living.
- All independent living residents, family, and friends visiting residents in the assisted living, memory care, or skilled nursing areas in communities must continue to wear masks and adhere to the safety protocols in these settings.
- Individuals taking part in a tour experience or attending an event at the community must wear a mask to meet with our team and experience the various areas of our community.
There are no changes to our mask policy for employees at this time, regardless of their vaccination status. The CDC states it isstill learning how effective the vaccines are against variants of the virus that causes COVID-19. For the protection of residents and fellow employees, all community employees must wear masks, regardless of where they work within our community.
The health and safety of residents and employees remains our highest priority. We’ll continue to monitor the situation and adjust our protocol to help ensure the health and safety of our residents and employees. With further questions related to our COVID-19 protocols, please contact us directly.
The Village at The Woodlands Waterway will benefit from the expertise of the EverSafe 360° Medical Advisory Board. Seven medical, academic, and health care professionals will advise on the latest health and wellness technologies, innovations, and practices for senior living communities managed by Life Care Services.
“The EverSafe 360° Medical Advisory Board includes physicians and scientists who specialize in epidemiology, mental health, infectious diseases and indoor air quality,” says Rick Exline, executive vice president/senior managing director of Life Plan Communities. “These experts will provide real-time guidance to help ensure the safety and security of our residents and employees.” The advisory board will evaluate research and recommend health care delivery models for senior living care levels.
The COVID-19 pandemic identified an industry need for solutions that enhance the senior living experience. Focusing on its 50 years of industry leadership, LCS developed EverSafe 360° as the new standard for residents and staff’s overall safety.
“The depth and breadth of knowledge offered by this group of medical professionals will make a positive impact on resident health and wellness,” says Dr. Roy S. Rogers, III, M.D. Dr. Rogers sits on the medical advisory board and lives in a community managed by Life Care Services. “Our input will play a significant role in developing community disaster plans. As a group, we’ll ensure the health and wellness-related issues, regulatory protocol, and clinical outcome strategies are incorporated.
In addition to Dr. Rogers, the EverSafe 360° Medical Advisory Board includes:
Dr. Jamison Feramisco, M.D., Ph.D., founding president and chair of Apri Health, an international data analytics and clinical change company.
Joseph N.S. Eisenberg, Ph.D., a researcher who integrates disease transmission models with field studies to study environmental determinants of infectious diseases.
Dr. Shishir V. Shah, D.O., co-implemented one of the most extensive wound care/hyperbaric clinical delivery models in the U.S.
Dr. Chantal Walsh, M.D., certified medical director by The Society of Post-Acute and Long-Term Care Medicine.
Dr. Stephanie Taylor, M.D., named one of the top 20 women to watch in health care engineering by Engineered Systems.
Dr. Elliott Kroger, M.D., listed in Chicago Magazine’s Top 500 Doctors in 1997 and 2001.
Dr. Roy S. Rogers, III, M.D., retired physician and resident at a community managed by Life Care Services; recipient of the Master Dermatologist Award.
EverSafe 360° is all-encompassing and focuses on the emotional and physical aspects of keeping everyone as safe as possible to enjoy their “best life” experience at an LCS community. The program is delivered with the care and compassion that allows LCS to quickly and comprehensively alleviate any concern around safety measures.
For more information about EverSafe 360°, click here.
The Village at the Woodlands Waterway is pleased to be able to offer the COVID-19 vaccination to residents and employees through our partner pharmacy. Residents and employees will be in the initial distribution group in the CDC phased allocations and among the first in the country to have access to the vaccine once it is available. Specific vaccination distribution and delivery plans, including the prioritization of residents by level of care, will be determined by each state. Click here for the most recent state plan for the rollout of vaccine access.
The Village at the Woodlands Waterway and other communities managed by Life Care Services are partnering with CVS or Walgreens to provide the vaccine to residents and staff, free of charge. Vaccinations will be carefully administered by a licensed professional at The Village at the Woodlands Waterway offering the peace of mind that comes with not having to venture out in public to receive the immunization.
The Village at the Woodlands Waterway is dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for residents.
If you have further questions about the COVID-19 vaccine, visit the CDC website here. Please contact us at 281-292-4600 or email siasjesse@VillageattheWoodlandsWaterway.com for specific information about the vaccination plan at The Village at the Woodlands Waterway.
To review current FAQs regarding the COVID-19 Vaccine, please click here.
It’s a Proud Time to Live at The Village at The Woodlands Waterway
Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent living senior living communities two years in a row — and we have you to thank for it. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve.
The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the six factors:
- Resident activities
- Community staff
- Price paid for services received
- Resident apartment/living unit
- Community building and grounds
“Life Care Services is privileged to serve nearly 40,000 seniors across the nation. We are honored to be ranked highest in customer satisfaction with independent senior living communities for two years in a row by J.D. Power,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “This award represents the voice of our residents and is a testament to our commitment to serve the customer first and foremost.
Nelson notes this year’s award is especially meaningful given the unique circumstances of the pandemic. “I’d like to recognize the heroic efforts of our community staff who serve residents each and every day. Their diligence and perseverance provides residents with the best senior living experience possible,” says Nelson.
Life Care Services ranked highest in independent living resident overall satisfaction with a score of 855 in the J.D. Power 2020 U.S. Senior Living Satisfaction Study. The study is based on responses from 4,992 residents, or their decision-maker, living in an independent, assisted-living or memory care community within the previous three years.
What Does This Mean for our Residents?
We are deeply grateful to know that our hard work is valued, and we at The Village at The Woodlands Waterway want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.
If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page.
Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.
Dear The Village at The Woodlands Waterway community,
As we begin to plan for fall and winter celebrations, The Village at The Woodlands Waterway has established precautionary measures to reduce the risk of exposure to COVID-19 and help keep residents and employees safe. We realize the upcoming weeks are traditionally a time of family gatherings and special events, yet the health and safety of our employees and residents remain our top priority.
Our community continues to follow the guidance from the Centers for Disease Control and Prevention and local health authorities. We also encourage our employees, residents and their families to follow the additional protocols provided for fall and winter celebrations:
- When possible, host events outdoors instead of indoors.
- Limit the number of invited guests.
- Follow social distancing guidelines.
- Encourage guests to bring their own face mask, hand sanitizer and other supplies.
Of special importance, if you are planning in-person holiday gatherings with people outside of your household, consider asking all guests to strictly avoid contact with people outside of their households for 14 days before the gathering. This will help reduce the risk of exposure.
We realize these are challenging times and appreciate your consideration of these protocols to help keep our residents and their families safe and healthy.
The Village at The Woodlands Waterway residents will be among the first in the country to have free access to the COVID-19 vaccine once it is available. The Village at The Woodlands Waterway is partnering with CVS/Walgreens to provide priority access to the vaccine to residents in all care levels – independent living, assisted living and memory care – all free of charge.
Vaccinations will be carefully administered by a licensed professional within the community, offering the peace of mind that comes with not having to venture out in public to receive the immunization.
Life Care Services communities such as ours are dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for our residents.
Call us at 281-292-4600 today to learn more about becoming a resident and ensuring earliest access to the COVID-19 vaccine.
As the nation continues to navigate the challenges faced during the COVID-19 pandemic, The Village at The Woodlands Waterway has prioritized the health and well-being of our residents and team members.
With the support of our management company, Life Care Services, we have expanded our infection and disease prevention protocols based upon the Centers for Disease Control & Prevention guidance for long-term care communities. This includes enhanced cleaning protocols, screening and restrictions for visitors and new residents, social distancing practices and increased training for team members.
And through it all, we have focused on providing the experiences Life Care Services communities are known for. We remain dedicated to serving our seniors, first and foremost.
We recognize the big moments.
Big moments deserve to be recognized, no matter what’s going on outside our doors. That’s why we’re taking time to celebrate the big moments in residents’ lives, like birthdays and anniversaries. While a virtual party can’t replace an in-person gathering, it does remind residents that we can always find ways to celebrate positive moments during this time.
We honor daily routines.
We know residents miss the little moments in the day that bring people together, like morning coffee or cocktail hour. Coffee deliveries and socially distant cocktail carts are just two of the many ways our community ensures residents still get to enjoy these routine-but important-activities.
We appreciate each other’s company.
It’s hard to be apart from friends and family, but technology has given us dozens of ways to turn life’s moments into virtual experiences. We recognize the activities residents typically look forward to and are turning them into virtual or socially-distanced events, providing the opportunity for meaningful connections daily.
We encourage physical and mental wellness.
Staying active – both physically and mentally – is essential to emotional well-being. From streaming exercise classes to setting up reading or pen-pal programs with local school children, we are dedicated to helping our residents stay active and connected.
Rest assured, at The Village at The Woodlands Waterway, Experience is Everything. We remain inspired by the many ways our community team ensures residents feel connected and cared for as we all learn to adjust to this “new normal.”
Community Reopening Update:
The Village at The Woodlands Waterway will continue to work in partnership with Life Care Services as well as local, state and federal government agencies to prioritize the safety of our residents. Our dining venues are now open for socially-distanced dine-in opportunities. We continue to provide engaging opportunities and activities for our residents. We welcome the opportunity to provide virtual visits to those wanting to connect with a loved one or view more about life at our community. Our ability to support in-person visits will depend upon current state and local guidance. Contact us directly if you are interested in scheduling an experience with our team.
Every week, we turn to local experts to answer your questions about senior living, moving, downsizing, estate planning and more! Visit our Facebook page as Kyle Cronan of OneHouston Financial discusses proper distribution planning, and health and long-term care planning for seniors.
You can also visit our Facebook page every Friday for the newest presentations by our local experts.